In day-to-day operations, invoice documents and the chart of accounts arrive through different systems and files, preventing the team from reviewing the same case in one view.
As a result, the link to source evidence can be lost while source-located accounting fields are prepared, leading to repeated checks and uncertainty about the basis for the decision.
Incomplete automation may overlook a totals discrepancy or duplicate document, while incorrect automation risks creating an incorrect tax record.
The accounting specialist is the final decision-maker. The workflow pauses for a totals discrepancy or duplicate document and presents the case to the specialist with its supporting records. The specialist can revise or reject the suggestion, or stop the process.
Only fields required for the task are processed from the invoice document and chart of accounts. Source-system permissions are preserved, and personal or commercially sensitive data is minimised before being passed to the model. Every read, suggestion, human change and write to the target system is logged.
A good fit
Not a good fit
The invoice document and chart of accounts are used. The exact connections, fields and retention limits are defined during the access review.
The workflow pauses for a totals discrepancy or duplicate document. The record is placed in the accounting specialist's queue with its source evidence.
Because of the risk of creating an incorrect tax record, no final action is taken without human approval. The source, suggestion and human decision are recorded separately.
Project led by:DijitalPi
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