BRANDS THAT TRUST US
WHAT CHANGES ON YOUR WEBSITE
The same visitors, a different experience.
Help more of your existing visitors start a useful conversation by giving them a place to ask questions.
A site without a response
- Visitors leave when they cannot find an answer, and you never learn what they needed.
- A form is submitted but the reply arrives the next day, after the prospect has contacted another supplier.
- Your team answers the same five questions repeatedly by phone.
- After office hours, evening and weekend visitors have no immediate contact.
A site that answers
- Visitors ask a question and receive a response; you can also see what they asked.
- The assistant collects contact details within the conversation, helping your team follow up while the enquiry is fresh.
- Routine questions are handled by the assistant, leaving the team to address matters requiring a person.
- A visitor arriving at 3 a.m. can still receive an initial response.
CLIENT EXAMPLES
Assistants on client websites.
These four examples were recorded on client websites, each using its own brand information and identity. Follow the links to explore the implementations. Their original review date was 18 August 2026.
Prof. Dr. Efekan Coşkunseven
Eye care · keratoconus, laser and cataracts
Handles general questions about keratoconus and cataracts, gathers initial context and directs visitors to a consultation. It does not diagnose.
Visit website
Op. Dr. Erhan Karaalp
Gynaecology, obstetrics and fertility treatment
Answers general questions about pregnancy follow-up, delivery and fertility treatment, with suggested questions to start the conversation.
Visit website
Leodent Dental Clinic
Dental clinic · implants and cosmetic dentistry
Handles questions about implants, aligners and whitening using the clinic's own identity, and connects enquiries with appointment requests.
Visit website
AirCube
Ecommerce · product sales
Answers questions about features, packages, delivery and returns using product information and prices. The referenced implementation also supports order status and basket actions.
Visit websiteEach healthcare example includes a notice that “answers do not replace a medical diagnosis”. The assistant is configured with boundaries appropriate to its role.
SETUP
Three steps and one embed code.
We prepare your information
Website pages, service and product descriptions, pricing rules, FAQs and contact information form the knowledge base. Relevant catalogues, quotation templates and process documents can be included.
We configure your brand voice
We define tone, forms of address, restricted subjects and escalation rules. The assistant is instructed to refer unanswered questions to your team instead of inventing information.
We add the embed code
Your dedicated code is added to the website template. A new theme, platform or developer is not required. Once preparation is complete, deployment can be arranged on the agreed day.
<!-- Pi Asistan: we provide your dedicated embed code during setup -->
<script src="…/pi-asistan.js" data-marka="your-brand" defer></script>We can also add the code when you provide the necessary website access.
WHAT THE ASSISTANT DOES
More than a chat box.
Pi Asistan uses your approved information, follows the conversation context and helps visitors reach an appropriate next step. Its purpose is to support a useful enquiry, not simply keep someone chatting.
Uses Your Brand Information
The assistant is configured to answer from your approved knowledge base and refer questions outside its scope to your team or contact channel.
Streams Its Responses
Text appears as it is generated, so visitors can see a response beginning without waiting for the entire answer.
Collects Enquiries in the Conversation
At the appropriate stage it can request a name and contact details, sending an email notification and, if included, a CRM record.
Responds in the Visitor's Language
Supported languages include Turkish, English, German, Arabic and Russian. It adapts to the language used by the visitor.
Understands the Page Context
A service page can supply the relevant service context and a product page its product context, reducing unnecessary clarification.
Uses Sector-Specific Rules
Healthcare, legal and financial contexts have defined boundaries: no diagnosis, outcome guarantees or investment advice. Requirements are incorporated into the configured scope.
Keeps Brand Identity on the Server
Brand instructions are held server-side rather than supplied by the browser. The implementation includes controls against attempts to substitute another brand identity.
Includes Abuse Limits
Message-rate limits, input-length limits and session tracking help control misuse and excessive usage.
Records Conversations
Conversation history is available for review. Raw IP addresses are not retained as such; the implementation uses an irreversible representation, with retention agreed for the deployment.
Includes Setup and Maintenance
We maintain the knowledge base, add approved information, monitor answer quality and manage relevant model changes. Your team can focus on following up enquiries.
SECTOR EXAMPLES
What can it discuss in your sector?
Ecommerce
Answer questions about sizes, availability, delivery and returns, helping visitors resolve uncertainty before purchasing.
Healthcare and Clinics
Explain appointment and preparation processes within an agreed scope. Refer clinical matters to a professional without diagnosing.
B2B and Industry
Explain product features and applications, and collect context for a quotation request.
Property and Developments
Handle recurring questions about location, floor area, payment plans and completion dates, then collect enquiry details.
Education
Explain programmes, application requirements and calendars, supporting the team during busy registration periods.
Hotels and Tourism
Describe room types, services and transport in the visitor's language.
Legal and Consulting Services
Provide general process information and refer case-specific questions to the appropriate professional.
Software and SaaS
Explain features and packages and record demo requests from visitors who need help navigating the documentation.
Local Services
Answer questions about opening hours, service areas and approved price ranges outside normal office hours.
Your sector does not need to be on the list. We configure the assistant with your own content and requirements.
✦ PI ASSISTANT · ARTIFICIAL INTELLIGENCE
onlineTry the platform behind your website assistant
No need to fill in a form and wait for a reply — write your question and let Pi, trained on DijitalPi's 20 years of know-how, answer within seconds.
- Instant answers, 24/7
- Service-specific context — no generic replies
- Can connect you to a free consultation if you wish
Pi Assistant answers are for information purposes; for a proposal get in touch.
SCOPE
What the setup service includes.
FAQ
Frequently asked questions about Pi Asistan
Can you install it on a website built by someone else?
Yes. The service is designed for existing sites, including WordPress, Shopify, Wix and custom implementations. An embed code adds the assistant without transferring ownership or replacing the theme or hosting.
How long does setup take?
Preparing the knowledge base is the main task and usually takes several days after we receive the relevant content and documents. Adding the code itself takes much less time. We agree the actual schedule during discovery.
Can the assistant give an incorrect answer?
Yes, errors remain possible. It is configured to use approved information and refer unknown questions to your team, but those instructions do not eliminate every error. We review conversations and improve the knowledge base. Pricing, availability and commitment-related responses are agreed in advance.
Will it provide prices or quotations?
You decide the permitted scope. It can avoid quoting prices and collect an enquiry for a tailored offer, or provide approved price ranges. We define these rules before launch.
How will collected contact details reach us?
Names, phone numbers and email addresses submitted in a conversation can trigger an email notification. A CRM connection can also be included. The panel lets your team read the full context before following up.
Where is our data and visitor information stored?
Conversation records are stored on infrastructure we manage. Raw IP addresses are represented through an irreversible transformation rather than retained directly. Data categories and retention are defined in the agreement. Discuss separate requirements if your organisation needs hosting under its own control.
Will it slow down the website?
The assistant loads separately from the main page content and begins as a small corner button. Its behaviour and impact should be checked on the actual integration; the chat panel does not cover the page until opened.
How does it work on mobile?
The mobile panel opens full-screen. The implementation includes handling for the on-screen keyboard and iOS input focus, based on testing on our own site.
Can the appearance match our brand?
Yes. Colours, corner styling, button position, opening message and assistant name can be configured to fit the website.
Which AI model powers it?
The service's described infrastructure uses Anthropic Claude models. We manage relevant model changes as part of maintenance rather than requiring website changes for each update.
Can we turn it off?
Yes. Removing the embed code removes the assistant without replacing the rest of the website.
Can other channels be added later?
The knowledge base can support additional integrations, such as WhatsApp, Instagram messaging or internal use, subject to the project scope. We generally begin with the website and add channels after reviewing the workflow.
CONTACT
Get in touch.
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