Last Updated: 29.10.2026
At dijitalpi.com/, we take the privacy of our visitors seriously. This Privacy Policy explains how information is collected on dijitalpi.com/, how that information is used, and how it is protected.
1. Information We Collect
When you visit this website, certain anonymous information may be collected automatically, such as your IP address, the pages you visit, how long you stay, and how you reached our website. You may also provide personal information such as your name and email address through the contact form.
2. Use of Information
The information we collect is used to improve our website, personalise the user experience, and communicate with our users. This information is shared with third parties only when necessary and in accordance with applicable law.
3. Voice Assistant
When you start a call with the voice assistant on this site, your voice is sent to and processed by our AI service provider, ElevenLabs, to understand your questions and answer by voice. This provider's servers may be located outside Türkiye (in the US). A written transcript of the call is stored on our server and shared with our team so we can improve the service and follow up on your questions. You are informed about this on screen before the call starts.
If you ask us to call you back during the call, the assistant asks for your name and phone number, reads the number back to you and asks for your consent before passing it to our team. The details you approve are used to contact you and are stored in our customer records (CRM) and on our server. The assistant does not ask for your email, ID number, address or health information. If you do not consent, your number is not saved.
This information is kept for as long as the purpose of processing requires and for the periods set by applicable law. To find out what was recorded or to ask for it to be deleted, write to us through our contact page.
4. Information Security
dijitalpi.com/ takes appropriate security measures to protect the information collected. Technical and administrative safeguards are in place to protect your personal data against unauthorised access and disclosure.
5. Cookies
Our website may use cookies to improve the user experience. Cookies help our website run more efficiently and remember user preferences. For more information about our use of cookies, please see our Cookie Policy.
6. Changes to This Privacy Policy
This Privacy Policy may be updated from time to time due to legal requirements or changes to our website. Any changes to the policy will be published on this page and take effect upon publication.
7. Contact
If you have any questions or concerns regarding this Privacy Policy, please contact us via https://dijitalpi.com/en/contact/.
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