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E-commerce · Scope to be defined during discovery

AI System for Pre-Publication Product Image Checks

We design an AI system that reviews product images and channel rules together with source and freshness information. The system prepares warnings about missing angles and quality issues but does not treat them as final decisions. If labelling or regulatory information is unclear, the suggestion is not put into effect; the catalogue editor makes the final assessment.

Representative catalogue release prep panel with a work queue, checks and an audit trail: product image quality queue
Product image quality queue Representative interface — contains no real data. Product and supplier fields are hidden. The panel does not publish images.

The problem

In day-to-day operations, product images and channel rules arrive in separate records and files, preventing the team from reviewing the same case in one place.

As a result, the link to the source can be lost while warnings about missing angles and quality issues are prepared, leading to repeated checks and uncertainty about the basis for the decision.

Incomplete automation may overlook unclear labelling or regulatory information, while poorly controlled automation creates a risk of publishing an incorrect listing.

What we set out to improve

  • Time taken for the draft warnings about missing angles and quality issues to be ready for review
  • Accurate routing of records with unclear labelling or regulatory information to the correct specialist queue
  • Recording of suggestions amended or rejected by the catalogue editor

How the system works

  1. 01 Retrieve product image and channel-rule data from an approved source
  2. 02 Verify the source system, record identifier and freshness information
  3. 03 Transform the fields into the target process schema
  4. 04 Prepare draft warnings about missing angles and quality issues
  5. 05 Compare the draft with business rules and source records
  6. 06 Exception check: labelling or regulatory information is unclear
  7. 07 Catalogue editor approval, amendment or rejection
  8. 08 Write the input, suggestion, amendment and final decision to the audit log

Methods we used

  • Source-traceable data extraction for product images and channel rules
  • Structured output that restricts the missing-angle and quality-warning fields through business rules
  • An exception gate that separates cases with unclear labelling or regulatory information
  • A queue that shows the source and suggestion together for the catalogue editor
  • Duplicate-processing and rollback records to manage the risk of publishing an incorrect listing

Where people stay involved

The catalogue editor is the final decision-maker. If labelling or regulatory information is unclear, the workflow stops and the case is presented to the specialist with the supporting records. The specialist can amend or reject the suggestion, or stop the process.

Data and security

Only the fields required for the task are processed from the product images and channel rules. Source-system permissions are preserved, and personal and commercially sensitive data is minimised before being passed to the model. Every read, suggestion, human amendment and write to the target system is logged.

Who this suits

A good fit

  • Teams carrying out repetitive reviews in e-commerce
  • Companies with defined ownership for sources and approvals
  • Organisations that want exceptions to remain under human oversight

Not a good fit

  • When source data is not current
  • When no decision owner or rollback process has been defined
  • When the existing method is sufficient for the low volume involved

Frequently asked questions

What data is used?

Product images and channel rules are used. The exact connections, fields and retention limits are defined during the access review.

How are exceptions handled?

If labelling or regulatory information is unclear, the workflow stops. The record enters the catalogue editor's queue with source evidence.

How is poorly controlled automation limited?

Because an incorrect listing could be published, no final action is taken without human approval. The source, suggestion and human decision are recorded separately.

Project led by:DijitalPi

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