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Process quality · Repetitive industrial workflows

AI System for Classifying Production Scrap Records by Cause

When a scrap note and machine alarm point to different causes, the system presents the possible classes alongside their evidence. The quality engineer approves or corrects the cause record that distinguishes between material, setting and operator effects.

Representative scrap record operations panel with a work queue, checks and an audit trail: scrap cause review queue
Scrap cause review queue Representative interface — contains no real data. Records are site-only. The panel does not decide root cause or close a scrap record.

The problem

When scrap, operator notes, alarms and product records are held in separate sources, their fields must be matched by hand before a cause class and review owner can be proposed.

The quality engineer must compare every proposed cause class and review owner with the source record; missing or conflicting evidence must not replace the final decision.

If overlapping material, setting and operator effects are not set aside for review, an incorrect cause could enter the permanent record; the record must not proceed without a human decision.

What we set out to improve

  • Time taken for the draft cause class, review owner and supporting evidence to reach the quality engineer for review
  • How records set aside for human review because material, setting and operator effects overlap are resolved
  • Number of suggestions corrected after identifying a risk that an incorrect cause could enter the permanent record

How the system works

  1. 01 Retrieve scrap, operator notes, alarms and product records from permitted sources using the record identifier
  2. 02 Link source, date and version information to the shared work record
  3. 03 Validate fields and units
  4. 04 Prepare the proposed cause class and review owner with their supporting evidence
  5. 05 Check for an exception: material, setting and operator effects overlap
  6. 06 Have the quality engineer accept, revise or reject the suggestion
  7. 07 Record the approved decision and its source in the processing log

Methods we used

  • A source-identified common data schema for scrap, operator notes, alarms and product records
  • A decision structure that separates deterministic rules from AI suggestions
  • A review screen showing the proposed cause class and review owner alongside the underlying source evidence
  • A mandatory human review queue when material, setting and operator effects overlap
  • An event identifier that prevents duplicate processing

Where people stay involved

The quality engineer compares the proposed cause class and review owner with the supporting record. The workflow pauses when material, setting and operator effects overlap. The responsible person can revise or reject the suggestion, or request further information.

Data and security

Only the fields required for this decision should be processed from scrap, operator notes, alarms and product records. Access to the source systems must be authorised separately from the quality engineer role, and personal data, commercial information and technical secrets must not be passed into the model context unnecessarily. Reading, suggestions and human decisions must be logged separately.

Who this suits

A good fit

  • Teams that regularly assign cause classes and review owners
  • Organisations that combine scrap, operator notes, alarms and product records by hand
  • Companies that want people to retain control of exception decisions

Not a good fit

  • Operations where source data is not current and consistent
  • Operations where responsibility for the quality engineer role has not been defined
  • Operations where AI suggestions would be implemented without review

Frequently asked questions

What data does the system use?

Scrap, operator notes, alarms and product records can be received through an API or controlled file transfer. Fields whose source and version cannot be established are not treated as confirmed information.

When does the workflow stop?

The record goes to the quality engineer for review when material, setting and operator effects overlap. If supporting evidence is missing, no action is taken in the target system.

Does AI implement the decision on its own?

No. The cause class and review owner remain proposals until the quality engineer approves them. Acceptance, revision and rejection are recorded in the processing log as human decisions.

Project led by:DijitalPi

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