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Project sales · B2B operations with high record volumes

AI System for Comparing Quotation Revisions

The system prepares a concise summary of technical and commercial differences for the customer. If a formatting change appears to be a scope change, the quotation manager compares the source versions and also approves the final wording of the explanation.

Representative project sales operations panel with a work queue, checks and an audit trail: proposal revision variance queue
Proposal revision variance queue Representative interface — contains no real data. Customer and project names are coded. The panel does not approve or send explanations externally.

The problem

When previous and current quotations, appendices and revision notes are held in different sources, their fields must be matched manually before a technical and commercial difference summary can be prepared.

The quotation manager must compare every suggestion in the technical and commercial difference summary with the source record; missing or conflicting evidence must not replace the final decision.

If a formatting change that appears to be a scope difference is not referred for separate review, a critical difference may be missed; the record must not proceed without a human decision.

What we set out to improve

  • Time taken for the technical and commercial difference summary draft to reach the quotation manager for review with its supporting evidence
  • Outcomes of records referred for human review because a formatting change appears to be a scope difference
  • Number of suggestions corrected after identifying the risk of missing a critical difference

How the system works

  1. 01 Retrieve the previous and current quotations, appendices and revision notes from authorised sources using the record identifier
  2. 02 Link source, date and version details to the shared work record
  3. 03 Validate fields and units
  4. 04 Prepare the technical and commercial difference summary with its supporting evidence
  5. 05 Check for the exception: a formatting change appears to be a scope difference
  6. 06 The quotation manager accepts, amends or rejects the draft
  7. 07 Write the approved decision and its source to the audit log

Methods we used

  • A source-referenced shared data schema for the previous and current quotations, appendices and revision notes
  • A decision structure that separates deterministic rules from AI suggestions
  • A review screen showing the technical and commercial difference summary alongside the underlying evidence
  • A mandatory human review queue when a formatting change appears to be a scope difference
  • An event identifier that prevents duplicate processing

Where people stay involved

The quotation manager compares the technical and commercial difference summary with the supporting record. The workflow pauses when a formatting change appears to be a scope difference. The responsible person can amend or reject the suggestion, or request further information.

Data and security

Only the fields required for this decision should be processed from the previous and current quotations, appendices and revision notes. Access to source systems should be authorised separately from the quotation manager role; personal, commercial and technical secrets should not be passed into the model context unnecessarily. Reads, suggestions and human decisions should be logged separately.

Who this suits

A good fit

  • Teams that regularly prepare technical and commercial difference summaries
  • Organisations that manually combine information from previous and current quotations, appendices and revision notes
  • Companies that want exception decisions to remain with people

Not a good fit

  • When source data is not current and consistent
  • When responsibility for the quotation manager role has not been defined
  • When AI suggestions would be acted on without oversight

Frequently asked questions

What data does the system use?

Previous and current quotations, appendices and revision notes can be received through an API or controlled file transfer. Fields whose source and version cannot be established are not treated as confirmed information.

When does the process stop?

The record is referred to the quotation manager when a formatting change appears to be a scope difference. Nothing is written to the target system when the supporting evidence is incomplete.

Does AI carry out the decision?

No. The technical and commercial difference summary remains a draft until the quotation manager approves it. Acceptance, amendment and rejection are recorded in the audit log as human decisions.

Project led by:DijitalPi

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